UpDoc

very good doctor and very good service. he do everything explain very nice. thank you so much doctor.

No phone number to speak to a human, and I need medication today. I've been told to call 111. I paid £59.95 for a prescription I couldn't get.

as above. They have already charged me a monthly subscription but aren't visible to contact by the customer..been trying for the last 5 hours or so

Made a one-off appointment for a prescription. Not a subscription service.

Appointment was cancelled by updoc.

Have tried for 2 weeks to be refunded stating someone else made appointment on my behalf and I should ring bank to cancel my card.

Its a scam. And very frustrating listening to liars make excuses with you $99.95 they knowingly need to refund by Australia consumer laws.

I received a marketing email offering a 20% discount. When I clicked the link, the merchant used my previously stored card details to process an instant charge of $31.96 without providing a summary of the costs or a final confirmation button.

I immediately contacted them via email. With no response, I emailed 5 days later and 1 week later. The merchant has failed to respond to any of my three emails or provide a refund for this unauthorized transaction.

I am disputing with the bank. It's sneaky marketing, bordering on illegal behavior according to ACCC guidelines.

I had a consultation with Updoc and was charged for a consultation regarding an urgent prescription which I did not receive. The call took 20 minutes of my time and following that my money as well.

I will not be scammed this way by anyone.

I demand an explanation and a refund immediately or I will be forced to escalate the matter to the ACCC and the Office of Fair Trading. Updoc now has 48 hours to respond before I act; this is a formal warning.

Organise phone consult for sciatica nerve pain. The meds I'm taking from my GP are not working; the pain is too strong.

It takes weeks to see my own doctor.

I received a text message stating that my consultation was rejected and to see a practitioner. They billed me $49.95 with no service.

Organized a consult over the phone for a sciatica nerve pain that was very painful. The medication I was taking wasn't working very well because the pain was and is too strong.

My own GP can take up to a week to see. My consultation was rejected by text message, and I was billed for a service I didn't receive.

The text message read, unable to consult see your practitioner. I was billed before I was to be contacted.

I was provided with a prescription that my pharmacist was not able to download. Despite multiple email and attempt to contact them by phone (just to be answered by a voice mail asking me to send an email) I am still with no access to my prescription and no way to contact them!

Updoc if you read this, contact me (Imane Sophie) or just send me the prescription or to my pharmacist directly (I sent you their email).

Have contacted the company twice and written a review on this site and written to the health commissioner and still have had no response from the company or refund Refund reads $46 was a mis print but in actual fact the billed cost with no consult was $49.95

Never signed up, have been taking $20 since 2024 so 2 years now and taken $460 total accumulated

Never responded to my emails

Please call me, it's urgent. I need to speak to a doctor. I need to travel with the cert tomorrow morning.

I need to speak to someone ASAP about updoc taking money out of my account.

The bank is looking into this matter and Im very unhappy that you just went ahead and took money out without my consent